Mediation is a structured negotiation process in which
an independent person, known as a mediator, assists
those in conflict to have a conversation.
What is the intention of this conversation?
The intent of this conversation is:
to build an understanding of what happened to bring us together,
to share your story so you may be heard,
to hear and understand what matters to other’s,
to identify and assess options and negotiate an agreement to resolve the conflict; and
to develop skills and processes to effectively manage conflict in the future.
Mediation is an alternative to a judge or panel imposing a decision on people in conflict. In
mediation you can create a flexible agreement that suits all involved, where as the courts or other
arbitrated process will likely mean you have to live with an outcome determined by someone who
has not interest in the conflict. Often this latter process is a poor option for many people.
Some factors about your conflict that may indicate it is particularly suited to mediation, include:
A willingness of all involved to participate in mediation, rather than court or other arbitrated processes;
The possibility that a panel or judge’s decision will not end the conflict;
The need for those involved to find a way to preserve or enhance their relationship;
The conflict is about more than money; and
The likelihood a negotiated outcome will better suit the needs and interests of all involved than a panel or judge’s decision.
Mediation offers many benefits, including:
Ordinarily a conflict can be resolved more quickly through mediation than through a formal litigious process.
Mediation offers you more control over the outcome. A mediation process which is customised to your needs can be arranged with the mediator.
Mediation is less formal and less intimidating than appearing in court or in front of a panel.
Mediation is private. No one outside the mediation is privy to the contents of the mediation. It is also usually unable to be used against a party if the case goes to trial or litigation.
Because the parties decide and agree on the outcome of their conflict they are more likely to be satisfied with the result and to comply with what has been agreed.
Mediation agreements can potentially be modified after the mediation with the agreement of all parties. This is not the case with court directed resolutions.
When relationships and performance in the workplace isn’t how you imagined, tensions can run high and begin to impact personal, team and organisational performance. Perhaps your organisation is changing and keeping up with it or having clarity around what it means for you is important.
HEALTH & WELL-BEING
Has your life changed in some significant, and perhaps unexpected way: Maybe you have had a baby? Or have been diagnosed with an illness likely to impact your engagement with life? Maybe it is time to ease back on the throttle and you would like to negotiate a new workplace agreement.
RETURN TO WORK
Have you been away from work for any period of time? Maybe due to stresses or changes that have happened at work? Maybe you are living with mental ill-health and are ready to ‘get back on that horse’ and be back in control?
Our community and neighbourhoods are the foundation for how we live our lives and when there is conflict and misunderstanding within the foundation, our whole life can be disrupted, even feel unsafe. Neighbourhood disputes, proposed changes in the community, complaints, noise, behaviour, can all leave you feeling insecure and unsafe. A mediation is an opportunity to ‘clear the air’ and establish ways to make your community/neighbourhood a place you look forward to retreating to after work.
RETURN TO WORK
We will connect all parties to an injured/ill workers re-introduction to the workplace; this includes Doctors, Psychiatrist, Case Managers, Supervisors and Managers, as well as the affected person; with the intent to look compassionately at how to develop a flexible, creative plan to bring people back to work.
There is a good reason for “soccer Mum” mythology, sport/hobbies/special interests are important to many Australian households, and when our kids, or our family or ourselves are being unfairly treated on the ‘field’, this can lead to conflict off the ‘field’. This conflict can drain away the joy of an activity meant to provide balance to our busy lives. Mediations are a conversation about ‘what isn’t working’ and how to bring the fun back into what we do in our precious spare time. Sorting out the conflict can mean the difference between a cohesive, creative, motivated team, or a drag on a Saturday afternoon.